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Why Can’t I Install Shockwave Player on Windows XP?

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Why Can’t I Install Shockwave Player on Windows XP?

http://kb2.adobe.com/cps/403/kb403264.html

If you have problems installing Adobe Shockwave Player, work through the steps below. After each step, restart the computer to ensure that the changes take effect before moving on to the next step.

1. Uninstall previous versions

Be sure to remove previous versions before you install Shockwave Player. Use any of the following methods:

  • Double-click the uninstaller.exe file in C:\Windows\system32\Adobe\Shockwave 11.
  • Use the Add Or Remove Programs utility in the Windows Control Panel.
  • (Shockwave 8 and 8.5) Use the uninstaller available from the Web Players page.

Note: Close all applications before you run the Shockwave Player uninstaller. Quit all running applications, including browsers and instant messaging clients. Check the Windows system tray to make sure that no applications that use Shockwave Player are in use.

2. Download the Adobe Shockwave Player installer

Download the installer from the 

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